Phil,
I would like to pass on our thanks for a job well done. The completed pool surpasses all our expectations. It has taken almost 3 months to write and pass on our thanks because we have been so busy entertaining out family, friends and community in our new oasis.
We had many pool companies quote us on putting in a swimming pool. We were completely frustrated by the level of service being provided by these companies, some large and small. Then we were recommended Serenity Pools by a friend.
From the very first meeting with you Phil, our frustration was eased. The other companies relied on our ideas and provided no ideas or inspiration at all. When you initially came up with several exciting design ideas to make best use of our backyard space we knew you were ahead of the others.
Whilst we had a good idea of what we wanted you reassurance and experience was what we were after.
Our children were most impressed with being able to see their future resort style backyard on your laptop computer at your second visit. A great initiative not offered by the other companies we had met with.
Having you onsite and involved in all facets of the constructions ensured a seamless completion of the pool. The horror stories that others had warned us about pool companies, never eventuated. Your dedicated team and the contractors on your books always arrived on time and took great pride in completing each stage in a professional and timely manner.
The final product is a real credit to you and the team at Serenity Pools.
Phil we have already recommended your services to several of our friends. Please feel free to show potential clients our pool anytime.
Kind regards
James and Robyn Seletto
Murrumbeena
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